Submit a request
How can we help?
Can I change my Test Level or Motivation from the beginning of the test?
How do I proceed to the Reading and Listening sections?
How many times can I take EnglishScore?
What should I prepare before taking EnglishScore?
Is my score a good score?
How can I score C2 on the EnglishScore app?
What is a CEFR level?
How can my Certificate be verified?
Can I change the security photos taken during the test sitting?
Can I change my photo/name on my Certificate?
Is your Certificate approved by the British Council?
How do I share my Certificate to LinkedIn?
What is the difference between each Certificate?
I’m having trouble paying. What can I do?
What payment methods do you accept?
Improving your English
Can I see the answers? How do I improve my English?
Can I receive a copy of the data you hold about me?
I’m having a technical issue with the app. What can I do?
Can I take the test on a tablet or computer?
What are the device requirements for EnglishScore?
How do I delete my account?
Sharing your EnglishScore
I love EnglishScore. How do I share it with my friends?