Assessment

• Can I change my Test Level or Motivation from the beginning of the test?
• How do I proceed to the Reading and Listening sections?
• How many times can I take EnglishScore?
• What should I prepare before taking EnglishScore?

Score

• Is my score a good score?
• How can I score C2 on the EnglishScore app?
• What is a CEFR level?

Certificate

• How can my Certificate be verified?
• Can I change the security photos taken during the test sitting?
• Can I change my photo/name on my Certificate?
• Is your Certificate approved by the British Council?
• How do I share my Certificate to LinkedIn?
• What is the difference between each Certificate?

Payment

• What’s your refund policy?
• I’m having trouble paying. What can I do?
• What payment methods do you accept?

Improving your English

• Can I see the answers? How do I improve my English?

Technical questions

• Can I receive a copy of the data you hold about me?
• I’m having a technical issue with the app. What can I do?
• Can I take the test on a tablet or computer?
• What are the device requirements for EnglishScore?

Your account

• How do I delete my account?

Sharing your EnglishScore

• I love EnglishScore. How do I share it with my friends?