I have general questions about the app / test / user experience. Please refer to the “EnglishScore App” section of our Help Centre. Related articles My candidate has started the test and forgotten to enter the connect code If a candidate sits the test more than once, which result will show on my dashboard? What happens if the Internet connection is poor? What is EnglishScore for Business? Who can use it? Can I change my Test Level or Motivation from the beginning of the test?